It Maintenance Service Agreement

Like all service contracts, IT maintenance contracts are governed by commercial law and contain many clauses specific to each service company. As there is no standard contract, it is a very good idea to make sure that it is clear and detailed, and to study the contractual obligations proposed before signing – clause by clause. For example, if you are a software maintenance agency, you can continue to use it by changing it as a software maintenance model. Note that you don`t need programming knowledge. If [the maintenance company] finds that the service requested by the customer is excluded for the above reasons and the customer [the maintenance company] requests the service, the service is provided in accordance with Section 10. Another important aspect of an IT maintenance contract is the opening hours and the limitations of the support. All maintenance contracts include a certain number of hours of service, with overtime being charged extra. 3) COMPENSATIOA SUPPLÉMENTAIRE) The customer will provide additional compensation as follows: Payment for all parts of computer hardware or software exchanged that will be added. The customer is charged at the end of the service call for payment if it is made. The service provider agrees to provide these services to the customer under the terms set out in this agreement. 2) COMPENSATIOA) For the services provided by the service provider under this contract, the Customer pays compensation to the provider in accordance with „THE CUSTOMER“ for the duration of the contract .b) the customer must pay compensation for the service contract, as agreed upon at the time of signing this contract.

Often more economical than a number of separately billed procedures, an IT maintenance contract guarantees real security for a manager. It allows them to maintain a well-maintained and fully operational IT fleet and benefit from better data backup while focusing on their activities. The client believes that the service provider has the necessary skills, experience and skills to provide services related to the client`s IT service requirements. A. The fees listed above are non-refundable, even if you decide to cancel the maintenance dates. Unless an equipment plan is made otherwise, all customer maintenance contracts must be paid in advance for each maintenance period. 4) ASSIGNMENTa) This agreement is a personal agreement that is concluded by invoking and taking into account the personal skills and qualifications of the service provider. The service provider will not voluntarily cede the obligations under the terms of the contract, or otherwise transfer them, without the client`s prior written consent. The duration of this agreement applies to the start period mentioned above, which begins when it comes into force. This contract is automatically renewed for one (1) year, unless you or we terminate the other at least thirty (30) days before the current period expires in writing. In the case of such an extension, the maintenance costs you pay during this period are as shown above. The company undertakes to use the devices listed in the first calendar under the following conditions.

A. This agreement and the equipment plan are the whole agreement between the parties regarding any service provided by [Maintenance Company] to the customer, and no insurance, inducement, promise, promise or agreement that is not embodied in it has no strength or effect. By creating an IT maintenance contract, you avoid staff engagement, so you can focus entirely on your core business without having to worry about maintenance and device failures.